dotSource - your digital agencydotSource - your digital agency
← back
  • Home
  • ServicesServices
    • ÜbersichtÜbersichtServices
    • Know HowKnow HowDigital Consulting
    • Remote BusinessRemote BusinessRemote Business
    • E-CommerceE-CommerceE-Commerce
    • Starke MarkenStarke MarkenContent Management
    • DatenmanagementDatenmanagementPIM, MDM & DAM
    • Vertrieb und MarketingVertrieb und MarketingCRM, Sales & Service
    • Marketing AutomationMarketing AutomationMarketing Automation
    • Digitale KampagnenDigitale KampagnenDigital Marketing
    • User-Experience-DesignUser-Experience-DesignUX Design & Usability
    • Brand ExperienceBrand ExperienceBrand Experience
    • IT Cloud ServicesIT Cloud ServicesCloud Services
    • Data-Driven BusinessData-Driven BusinessData-Driven Business with BI & AI
    • Plattform-IntegrationPlattform-IntegrationPlatform Integration
  • SolutionsSolutions
    • Solutions
    • SAP
    • Salesforce
    • Adobe
    • commercetools
    • Magento
    • Shopware
    • Intershop
    • Coveo
    • MuleSoft
    • FirstSpirit
    • Magnolia
    • TYPO3
    • Contentful
    • Bloomreach
    • Frontastic
    • Stibo Systems
    • Contentserv
    • Akeneo
    • CELUM
    • Zoom
    • Microsoft Teams
  • IndustriesIndustries
    • ÜbersichtÜbersichtIndustries
    • AgricultureAgricultureAgriculture
    • Construction BuildingConstruction BuildingConstruction & Building
    • Consumer GoodsConsumer GoodsConsumer Goods
    • IndustryIndustryIndustry
    • PharmacyPharmacyPharmacy
    • Trade FairsTrade FairsTrade Fairs
    • RetailRetailRetail
    • WholesaleWholesaleWholesale
  • AgencyAgency
    • ÜbersichtÜbersichtOverview
    • Management und TeamManagement und TeamManagement and team
    • EinblickeEinblickeInsights
    • Vision und MissionVision und MissionVision and mission
    • PressePressePress
    • Soziale VerantwortungSoziale VerantwortungSocial Responsibility
    • Handelskraft KonferenzHandelskraft KonferenzHandelskraft 2020
    • PartnerPartnerPartners
  • ReferencesReferences
    • ÜbersichtÜbersichtOverview
    • KundenKundenClients
    • Success StoriesSuccess StoriesSuccess Stories
  • Media CentreMedia Centre
    • ÜbersichtÜbersichtÜbersicht Mediathek
    • PublikationenPublikationenPublications
    • Success StoriesSuccess StoriesSuccess Stories
  • Career
  • Handelskraft
  • DE
  • EN

You are here:

  1. Home
  2. Fashion and Lifestyle

Fashion and Lifestyle

Minimise the chance of your customers switching to other providers by creating, for example, personalised, customer-oriented deals.

Learn all about digital trends in the industry!

More in the 2018 Handelskraft Trend Book: »Moving Towards Digital Excellence«

Request now

Accepting Returns is one of the Biggest Challenges for Mail Order Businesses

An item doesn't fit or looks different than presented online - these are the most common reasons for returning an item. The result: Customers often order several different sizes to find a suitable article. The rest goes back if they don't like everything.

 

It doesn't positively affect profits of an online retailer, nor on the loyalty of the buyer. Customer demands regarding service and size consulting are constantly increasing. Those who shop online would like to know before ordering how clothes fit and look.

 

In the fashion industry, product assortment, appearance, and usability are just some of the factors for success, but what's most important is an individualised shopping experience and deals from personal advice and support to helping find the right sizes. Online shops that don't do this already have or will lose their popularity.

 

dotSource Develops Personalised and Customer-Oriented E-Commerce Solutions

Online shops have different ways to meet the growing demands of customers: Call-back solutions, virtual consulttions, webcam-based fittings, live chat, video consultations, video chat, and even video tutorials on Youtube. Good service informs customers and helps them to make informed purchasing decisions.

 

Keep up to date!

Customer-oriented Success Factor

We'll not only just support you in the implementation of an e-commerce system, but work with you to develop strategies on how you can accompany your customers post-purchase via newsletters and social media channels. With our target group-specific campaigns in the field of digital marketing we'll win new customers for your online shop and successfully connect them to deals.

Personalisation Success Factor

In cooperation with our partner prudsys, we'll develop personalised e-commerce solutions for you. We're able to use product recommendations based on current interest and click behavior of your online shop visitors. These personalised, real-time product recommendations can dramatically improve the shopping experience for them.

Want to learn more? I'm looking forward to hearing from you!

Marcus Wagner

Account Executive

Digital Business

+49 711 2527 6950

m.wagner@dotsource.de

A successful B2B project with dotSource

Profit from our long-term experience in the area of B2B, because of which, we are able to offer detailed and practical advice for your branch. We have already realised successful B2B projects for the following companies:

hessnatur

hessnatur

Future-Proof E-Commerce System: Migration from Hybris to SAP Commerce

chamilia

Chamilia

Shop development and Blog Integration for chamilia.com

EMP & Salesforce Commerce Cloud Success Story

EMP

Migration to Salesforce Commerce Cloud & Implementation of Self-Service Customer Portal

Lola and Grace

lolaandgrace

International Brand Online Shop in Responsive Design

Golfino Relaunch

Golfino AG Relaunch

Technical relaunch of golfino.com

Heine

Heinrich Heine GmbH

Consulting & participation in the technical implementation of heine.de

Swarovski

Swarovski

Technical Relaunch and blog integration for swarovski.com

Lerros

Lerros

Innovative Digital Marketing for Higher Visibility

Würth MODYF Digitalmarketing

Würth Modyf

Increasing Reach and Visibility Through Intelligent Digital Marketing Measures

Esprit E-Commerce Projekt mit Salesforce

ESPRIT

Salesforce Commerce as a Foundation for International Multi-Cloud Business in B2C

Looking for a professional agency for the implementation of your fashion & lifestyle project?

Senden Sie uns einfach Ihre Anfrage!

* Pflichtfelder

Mit Betätigung des Absenden-Buttons bestätigen Sie, dass Sie unsere Datenschutzhinweise gelesen haben und diesen zustimmen.

  1. Fashion and Lifestyle
  2. Accepting Returns is one of the Biggest Challenges for Mail Order Businesses
  3. dotSource Develops Personalised and Customer-Oriented E-Commerce Solutions
  4. Contact
  5. A successful B2B project with dotSource
  6. Looking for a professional agency for the implementation of your fashion & lifestyle project?
bevh Business Partner greybevh Business Partner color
Logo BVDW Trusted AgencyLogo BVDW Trusted Agency
commercetools Partner Logo greycommercetools Partner Logo color
Contentserv Logo greycontentserv Logo
e-Spirit Logo greye-Spirit Logo
Google Partner Logo greyGoogle Partner Logo
IBM Business Partner Logo greyIBM Business Partner Logo
K5 Liga Logo greyK5 Liga Logo color
Magento Logo greyMagento Logo color
Salesforce LogoSalesforce Logo
SAP Hybris grey LogoSAP Hybris blue Logo
shopware Logo greyShopware Logo
Adobe PartnerAdobe Partner
Stibo Systems Logo greyStibo Systems Logo
Typo 3 Logo greyTypo 3 Logo
Magnolia LogoMagnolia Logo
Akeneo LogoAkeneo Logo

More Information

  • System Selection
  • E-Commerce Consulting & Strategy
  • User Experience Design
  • Magento
  • Intershop
  • SAP Hybris Commerce
  • Salesforce Commerce Cloud
  • Salesforce CRM​​​
  • Google AdWords
  • Online Shop Search Engine Optimisation
  • Newsletter & E-Mail Marketing
  • Conversion Optimisation
  • Product Information Management (PIM)
  • Content Management
  • Customer Relationship Management (CRM)
  • E-Commerce Training

More from dotSource

  • Partners
  • Digital Business School
  • Labs
  • Handelskraft

Locations

Head Office Jena

Goethestraße 1

07743 Jena, Germany

T +49 3641 797 9000

F +49 3641 797 9099

office-jena(at)dotsource.com

Office Berlin

Hardenbergstraße 9

10623 Berlin, Germany

T +49 30 220 122 360

office-berlin(at)dotsource.com

Office Leipzig

Hainstraße 1-3

04109 Leipzig, Germany

T +49 3641 9919 1000

office-leipzig(at)dotsource.com

Office Dresden

Theresienstraße 18

01097 Dresden, Germany

T +49 351 7999 9000

office-dresden(at)dotsource.com

Office Stuttgart

Feuerseeplatz 14

70176Stuttgart, Germany

T +49 711 252769 50

office-stuttgart(at)dotsource.com

Contact Form

© 2021 dotSource GmbH - Digital Success right from the start

Follow Us

  • Subscribe to our YouTube Channel
  • Follow us on Twitter
  • Follow us on Instagram
  • Follow us on Xing
  • Follow us on LinkedIn

Page Topics

  • Adobe Marketing Cloud
  • Multichannel Strategy
  • SAP Hybris Customer Engagement & Commerce
  • Mobile Commerce
  • Shop Management
  • Full Service and Entry Level Solutions
  • B2B E-Commerce
  • Fashion & Lifestyle
  • Media & Publishing
  • Digital Transformation
  • commercetools
  • E-Commerce with Microsoft Dynamics

More links

  • Contact
  • Privacy Policy
  • Imprint
  • Terms and Conditions
Contactto Top