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Homepage Solutions Business Solution Fashion and Lifestyle

Fashion and Lifestyle

Minimise the willingness of your customer to change through a personalised and customer orientated offer.

Returns are the biggest problem in shipping trade

The item doesn’t fit, doesn’t suit or looks different to that which was shown – these are the most common reasons mentioned in with returns. This is why customers often order the same thing in multiple sizes in order to find the right fit. The rest is sent back, and it doesn’t please – all of it. 

This does not have a positive effect on either the profit of the online trader, or the loyalty of the buyer. Customer service and size advice expectations are constantly rising. Those who buy online want to know how the cloths fit, and what will go with them- before they order.

In the area of fashion, it will not just come down to assortment, look and usability in the future, but most of all, to an individualised shopping experience and offer, personal advice and supervision, as well as help finding the right size. Online shops which do not offer services for this could be left by the wayside.

dotSource develops personalised and customer orientated e-commerce solutions for you

There are various options for online shop operators to meet customer expectations: Call back solutions, virtual consultation, webcam based fitting, live chat, video consultation, video chats, or service videos via Youtube. Good service informs and helps the customers reached a well-considered purchase decision. 

 

Keep up to date!

Success factor customer orientation

We support you, not only in the implementation of an e-commerce system, but we also develop strategies together with you, as to how you can accompany your customers in the post-purchase phase as well via newsletter and social media channels. With our target group specific campaigns in the area of online marketing, we win new customers for your online shop and bind them successfully to your offer.

Success factor personalisation

Together with your partner prudsys, we develop personalised e-commerce solutions for you. We are able to deploy product recommendations based on the current interests and click-behaviour of your online shop visitors.  Through these personalised project recommendations in real time, we are able to improve the shopping experience of your visitors enormously.

  • Would you like to learn more?
    I'm looking forward to your request!

    Christian Onnasch
    Account Executive
    Digital Business

    +49 3641 797 9027
    ed.ecruoStod@hcsanno.c

Our projects in the area of fashion and lifestyle

Since our foundation in 2006, we have been caring for companies from the fashion and lifestyle sector. Thanks to our long-term experience, we are able to develop online shops that distinguish themselves from the competition, generate new customers, and bind regulars. We have already developed successful e-commerce solutions for the following companies:

Stabilo

EMP

Brigitte Hachenburg

Music Store

parfumidee.ch

parfumidee

dotSource Referenz lolaandgrace

lolaandgrace

man in bed - Mansbox image thumbnail

Mansbox

woman with fashion dress - Opposé-Fashion GmbH & Co. KG thumbnail

Opposé-Fashion GmbH & Co. KG

clothes and shoes in a shop - Privatesportsale GmbH image thumbnail

Privatesportsale GmbH

design sofa with crazy lamp - MONOQI Business image thumbnail

MONOQI Business

bridal couple kiss at the park - HochzeitsPlaza image thumbnail

HochzeitsPlaza

woman at the golf course - GOLFINO AG Relaunch image thumbnail

GOLFINO AG Relaunch

blue background with clouds and shirt - Yink image thumbnail

Yink

Woman before yellow vintage wall - Heinrich Heine GmbH Image thumbnail

Heinrich Heine GmbH

Golfer in the nature - image GOLFINO AG thumbnail

GOLFINO AG

Image Otto fashion thumbnail

OTTO

dotSource Project chamilia.com

Chamilia

Baur Image for Thumbnail

BAUR

dotSource Reference Swarovski

Swarovski

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