
What Is Frends iPaaS?
Frends iPaaS brings your systems together. The cloud-based integration platform connects your systems without requiring custom interfaces for every integration. The tool uses a lean approach and relies on intuitive low-code development.
Instead of cryptic code, your teams use visual workflows. They monitor, automate and manage application programming interfaces (APIs) in real time. Frends effortlessly bridges the gap between legacy systems and modern cloud solutions. This accelerates your digital transformation while reducing operating costs.
Key Benefits of Frends iPaaS: Your Competitive Advantage Through Intelligent Integration
Frends makes integration a strategic tool. Benefit from a platform that increases your efficiency and minimises risks.
Thanks to low-code tools, you integrate legacy systems with state-of-the-art cloud technology in next to no time. This significantly shortens your time to value.
Replace error-prone point-to-point connections. A unified platform grows with your business and reduces technical risks.
With Frends, you add a modern integration layer to your existing system landscape. This combines innovation with a solid operational foundation.
Frends uses visual process models such as BPMN 2.0. This means that IT and other departments speak the same language, allowing them to coordinate workflows faster and more clearly.
Combine automation, artificial intelligence (AI) and human expertise. This enables you to design resilient business processes for tomorrow's requirements.
Frends iPaaS: Use Cases for Your Business
Frends brings together your most important applications, for example online shop, customer relationship management (CRM) system and enterprise resource planning software. The platform automates complex workflows and modernises access to outdated systems, making it possible for data to flow through your entire business in real time.
Focus: Seamless integration of all business systems
Automate the exchange of orders, invoices and delivery processes with your partners. Frends digitalises onboarding of new customers and accelerates catalogue distribution, helping you save time and reduce errors in collaboration.
Focus: Faster and error-free data exchange with partners
Eliminate time-consuming manual work in administration. Frends handles accounting data transfers and automates HR processes like employee onboarding, freeing up your teams for more important tasks.
Focus: Greater efficiency through automated routine tasks
Frends consolidates data from all sources in a central repository, automatically cleansing and enriching your data sets. This gives you a reliable foundation for well-informed decisions and insightful analyses.
Focus: High-quality data for better decision-making

Why dotSource Is the Right Frends iPaaS Partner for You
- Holistic Concepts from One Source: Our experts combine in-depth technological expertise with extensive experience gathered across e-commerce, CRM, product information management (PIM) and other projects. We consistently plan interfaces along the customer journey and avoid isolated solutions.
- Future Viability Through Innovation: Secure your competitive edge with technological trends such as AI and automation. We evaluate new opportunities pragmatically and integrate innovations purposefully.
- End-to-End Consulting and Implementation: Benefit from support ranging from strategy to operations. Our specialists draw on tried-and-tested best practices for clear architecture decisions and take both IT and other departments along equally.
- Interdisciplinary Expertise: Leverage the interplay of cloud architects, data specialists and digital strategists. Your interfaces do not just work – they accelerate processes and improve data quality in the long term.
Our Services as a Frends iPaaS Partner
1. Integration Landscape Assessment
- Review of your existing system landscape and data flows
- Identification of integration gaps and manual interfaces
- Prioritisation of integration and automation opportunities by benefit and effort
2. Architecture Design
- Definition of Frends' role as part of your existing system landscape
- Development of a scalable integration architecture, including governance and security
- Creation of a clear roadmap – from initial quick wins to company-wide scenarios
3. Implementation and Integration of Systems
- Development and testing of integration workflows for your systems
- Secure connection of on-premises and cloud systems via Frends
4. Empowerment of Teams
- Training of IT and other departments for independent work with Frends
- Establishment of best practices for creating, documenting and maintaining workflows
- Support during the introduction of new integration use cases
5. Ongoing Optimisation and Expansion
- Regular assessment of your existing integrations with regard to performance, stability and costs
- Enhancement of your existing system landscape through additional processes and business models
Frends iPaaS Consulting Session
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FAQ – Frequently Asked Questions About Frends iPaaS
Who is Frends iPaaS suitable for?
Frends is particularly suitable for medium-sized and large enterprises that use many systems, want to professionalise integrations and value a European, transparent platform.
Which systems can you connect with Frends iPaaS?
With Frends, you bring together traditional enterprise applications – from CRM, PIM and e-commerce platforms to finance and HR systems. You can also integrate custom tools, legacy systems and modern cloud services with the iPaaS solution. Thanks to numerous standard connectors and open interfaces, Frends can be seamlessly embedded into heterogeneous, hybrid IT landscapes comprising on-premises and cloud systems.
How does dotSource support you in implementing Frends iPaaS?
dotSource assists you throughout the entire process – from analysis, strategic planning, architecture design, implementation and training to ongoing optimisation. The goal is always to create a Frends set-up that fits your business, your processes and your maturity level.
What role does AI play in Frends iPaaS?
AI is not a loose add-on in Frends – it is deeply embedded into the architecture to close the gap between traditional integration and autonomous process automation, for example through the following capabilities:
- Operator AI: This feature supports operational decision-making in day-to-day business. You can monitor, evaluate and automatically alert on integration processes with AI support.
- AI Task Configuration: This feature integrates suitable models, for example from the Azure AI catalogue, directly into your workflows, uses business data as context and manages prompts as well as environment variables for context-sensitive interactions.
- AI-Powered Workflows: They help you handle tasks such as summarisation, intelligent routing and intent recognition, thereby taking pressure off development and operations.
In addition, Frends generates production-ready code based on natural language, allowing teams without in-depth programming knowledge to implement complex integrations.