Why dotSource Is the Right AI Agency for You
From the initial assessment to successful implementation, we support you at every stage of your AI project. We do not start with individual features, but with your processes, goals and framework conditions. This enables us to create solutions that are not only technologically feasible, but also organisationally sound and economically viable.
Benefit from our many years of experience in delivering digital projects.
From developing tailored solutions to optimising existing processes or tools, we can apply our AI expertise across all areas of digital business.
Together, we develop innovative AI applications that are perfectly tailored to your industry and your specific requirements.
Not every use case immediately requires a complex AI solution; sometimes, the right combination of process optimisation, automation and AI is the greatest lever.
Through comprehensive training courses and workshops, we enable your employees to use AI tools independently, fully realise the potential of AI technologies, and also understand their limitations.
In this way, you build acceptance and embed AI within the company not only technically, but organisationally as well.
Use innovative solutions such as AI agents, MCP and agentic commerce strategically for your business.
We always keep a close eye on technological developments and translate them into concrete business use cases to secure a decisive competitive advantage for you.
Typical AI Challenges and How We Overcome Them
Most companies today know that AI and automation are the key to greater efficiency. The real challenge is how and where. Do you recognise your situation in one of these scenarios?
- You have many use cases in mind, but there is no clear prioritisation for where to start.
- You want to automate processes, but do not know whether traditional automation, AI or a hybrid approach is the right way forward.
- Initial AI tools are already in use, but the measurable added value in day-to-day work has yet to materialise.
- Your teams spend too much time on routine tasks, such as maintaining product data, translations or content management.
- There is a lack of a cross-functional AI strategy that brings specialist departments, IT and management together.
As an AI agency, we bring structure to your roadmap. We assess your starting point, define the next steps and implement AI exactly where it creates measurable added value.
Our Services as an AI Agency at a Glance
dotSource's AI Products: Securely Embedded, Designed for Productivity
AI Consulting Session
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- Our AI experts will take your enquiry and get back to you within one working day.
These Companies Already Benefit from Our Services as an AI Agency
Benefits of Using AI
Thanks to AI and prompt engineering, you can automate repetitive tasks. This optimises your processes and increases productivity, helping you save time and resources and allowing you to focus on strategic decisions and your growth.
Gain deeper insights into your data with AI-powered analytics tools. This allows you to make more informed decisions for your business and achieve the desired results. Anticipate future trends and make your business more agile and competitive.
With AI, you can create personalised recommendations that meet the individual needs of your customers. This allows you to improve customer satisfaction and conversion rates.
Enable personalised communication across all channels with AI. Through targeted communication and an omnichannel presence, you can increase the loyalty of your target audience and improve your customers' experience.
Other AI Services at a Glance
FAQ – Frequently Asked Questions About AI
What specific services does dotSource offer in the field of AI?
dotSource supports companies in identifying use cases, developing an AI strategy, and technically implementing AI solutions. This includes, among other things, AI consulting, AI agents, process automation, MCP-based integrations, prompt engineering, training, AI security concepts, as well as products such as the dotSource AI Platform and the dotSource Personal Assistant.
Who can benefit from working with an AI agency?
Working with an AI agency is worthwhile for companies looking to boost efficiency and automate digital processes, particularly in e-commerce, marketing, sales and service. As an AI agency, dotSource supports you in developing a strategy for using AI, identifying use cases and implementing suitable AI solutions.
What does an AI project with dotSource look like?
An AI project usually begins with an analysis of goals, systems and processes. Together, we identify the potential that AI offers your business. On this basis, we develop a tailored strategy and a realistic implementation roadmap.
How does dotSource ensure that AI solutions are secure and compliant with the GDPR?
You receive AI solutions that meet GDPR requirements and take your compliance specifications into account. This includes clear data flows, controlled access rights, transparent models and – depending on your needs – the use of European or proprietary infrastructure. This way, we combine speed of innovation with data security and digital sovereignty.
How quickly can we expect to see initial results?
Following a free consulting session, we work with you to identify the most important use cases and usually begin with a clearly defined pilot project. Depending on the complexity and the available data, the first tangible results are often visible within just a few weeks, for example in the form of a working prototype, initial automations or measurable efficiency gains in a specific process.
What AI-related challenges do companies typically approach dotSource with?
Companies are often faced with the question of which AI use cases genuinely make sense and how they can be integrated into existing processes. Typical issues include a lack of prioritisation, manual routine tasks, unclear data situations, initial AI tools without any real added value, or the desire for a robust AI strategy for the entire company.
Do we need an AI strategy first, or can we start directly with a use case?
Both are possible. Many companies start with a specific use case in order to achieve impact quickly. At the same time, it often becomes clear that an overarching AI strategy makes sense for sustainable scaling. We help you choose the right starting point for your situation.
What if we are already using AI tools such as Microsoft Copilot, but are not yet seeing any real added value?
In that case, it is usually worth taking a closer look at your processes and specific use cases. The benefits of AI rarely come from the tool alone, but rather from how effectively it is integrated into workflows, data and responsibilities. That is exactly where we support you.
Which AI use cases are suitable for mid-sized companies with limited budgets?
The most useful AI applications are those that reduce a significant amount of manual work in day-to-day operations and quickly deliver tangible benefits. These include, for example, internal assistance functions, fast access to knowledge and documents, the automation of recurring process steps, or chatbots for clearly defined enquiries. The key is not to use as much AI as possible, but to start where effort is reduced, time is saved, or processes become measurably more effective.
Are dotSource AI solutions GDPR-compliant?
With its AI solutions, dotSource takes data protection and compliance requirements into account, for example through clear data flows, controlled access rights, and suitable infrastructure options. Depending on the requirements, this may also include European or proprietary environments. For the dotSource AI Platform specifically, this means: data processing is carried out in compliance with GDPR within the EU or within the company’s own infrastructure, without passing data on to external services.
Does dotSource also offer AI agents and assistants for specific business processes?
Yes. With the dotSource Personal Assistant, dotSource offers an assistance solution for Microsoft Teams that supports specific tasks across existing systems. This includes, for example, prioritising emails, preparing content from documents and websites, dynamic reporting, browser automation, meeting support, or recurring tasks such as CRM updates, minutes, and templates. The solution can be connected to Microsoft 365, Jira, Confluence, Salesforce, and other systems.
How does dotSource integrate AI into existing systems and processes?
dotSource integrates AI into existing processes and system landscapes rather than setting up isolated standalone solutions. This includes connecting existing applications, defined interfaces, as well as MCP-based integrations, depending on the use case.
How does dotSource support managers and teams in working with AI?
In addition to consulting and implementation, dotSource also offers training, presentations, and practical enablement formats. This allows managers, specialist departments, and teams to systematically build up the productive use of AI in their day-to-day work.