About Kroschke SIGN
Kroschke SIGN is the leading provider of safety signage and occupational safety solutions in Germany. Headquartered in Brunswick, the family business has around 450 employees and produces 30 million signs and labels each year, ranking among Europe's largest and most advanced printing companies.
Client | Kroschke sign-international GmbH |
Industry | Manufacturing |
Technology | Atlassian Toolset |
Focus | Digital Consulting |
Kroschke: The Starting Point
Kroschke already had Atlassian's Jira Service Management in place. However, it was only used to a limited extent for project management – and there was no suitable knowledge management solution such as Confluence. What was lacking was a strategic concept and configurations that could be used effectively beyond the IT department.
The goal of the project was to implement Jira and Confluence Cloud using an agile approach, configuring the solutions in line with day-to-day requirements. In collaboration with Kroschke's IT team, dotSource evaluated how the tools should be used, which configurations to set up and which best practices from other projects could be adopted.
The focus was not only on handling the technical implementation, but also on building a future-proof framework: Ticket types, permission schemes, templates and board structures had to be defined so that Kroschke would be able to make efficient use of Jira and Confluence in the long term – both internally and externally.
dotSource was responsible for implementing the following project components:
- Optimisation and structuring of Jira through new boards, workflows and ticket templates
- Development of a scalable permission scheme for Jira and Confluence
- Consulting on best practices for space structures, templates and integrations in Confluence
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Project Successes
Greater Transparency in Day-to-Day Project Work
With precisely configured Jira boards, Kroschke has established a solid foundation for transparent collaboration. Instead of to-do lists or fragmented communication streams, tasks are now handled via clearly defined workflows and broken down by responsibility, for example IT, project management or other stakeholders. As a result, everyone involved can immediately see the status of ongoing work, where issues arise and which tickets need to be prioritised. Not only does this agile way of working increase efficiency, but it also improves coordination between technical and non-technical teams.
Secure Structures with the Future in Mind
Together with Kroschke's IT team, dotSource has developed a scalable permission scheme for Jira and Confluence that is built to last. It not only covers current requirements, but also outlines future access rights – across internal and external stakeholders. The defined roles and permissions ensure a high level of data security and reduce administrative effort. Moreover, the set-up can be flexibly expanded, for example when new projects start or additional partners come on board.
Productivity Through Well-Organised Tool Structures
At Kroschke, Confluence has been transformed from an unused standard tool into the central knowledge and project hub. With clearly defined space structures, specific templates and smart permission settings, it now forms a key element of day-to-day operations. Whether internal processes, customer projects or technical documentation: Information can be captured quickly, retrieved easily and refined collaboratively. The new set-up helps Kroschke save time and ensures transparency throughout the company.
Benefit from Strategic Atlassian Consulting That Delivers Real-World Value
- More efficient teamwork through well-structured Jira boards
- Clearly defined roles and permissions – for both internal and external stakeholders
- Scalable tool structures that grow with your business
- Higher productivity thanks to tailored templates and processes
- Hands-on consulting – technically sound and focused on practical outcomes
Atlassian Consulting Session
Further Information
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