BHS Corrugated

Initial Situation & Objectives

More and more processes have been digitised and thus optimised in recent years, especially in traditional plant and mechanical engineering. In the B2B sector, more and more companies also rely on a high-performance and user-friendly online shop to sell their highly complex and personalised products.

By using digital platforms with commerce function, orders can be received 24/7. This is an important factor, particularly for globally operating companies. BHS Corrugated also pursued exactly this goal.

The company wanted to develop a digital experience platform in order to optimise the reordering of spare parts and thus the management and maintenance of already active BHS Corrugated machines worldwide as a first step. Moreover, it should also be possible to purchase new machines via the platform.

Project Scope & Implementation

Professional consulting on the development of a pioneering digital platform was followed by joint workshops to define the company's goals, select the right system and create a concrete »digital transformation roadmap«.

Afterwards, the iCorr® shop was designed and implemented by dotSource based on SAP Commerce and connected to the system landscape of the mechanical and plant engineering company via interfaces.

Success & Added Value

The iCorr® shop replaces order acceptance via telephone and e-mail as well as manual order entry in the ERP system. This reduces the workload of employees, automates and accelerates processes while also improving the shopping experience in B2B. The online shop has already been launched worldwide. Since then, the rate of online orders has doubled.