
About TROX
An online shop for highly complex and configurable products? The systems behind it connected so efficiently that customers’ wishes can flow directly into production without long lead times and manual interventions?
And all of this thanks to a distributed system architecture without a monolithic construct whose continued existence depends on the expertise of a huge IT team? Our client TROX shows what successful B2B digitalisation together with dotSource can look like.


Innovative Self-Service Platform for Customer Experience and Optimised Processes
Success & Added Value
By integrating the product configurator via a unifying API, its rules and values are no longer part of the code. As a result, changes do not entail drawn-out and time-consuming consequences, but can be deployed quickly and easily.
The entire customer journey as well as all related ordering processes are mapped completely digitally, especially since data is now transferred digitally. The collection and transfer of data also means that specific project structures can be displayed in a hierarchical shopping cart.
With the fundamental overhaul of the TROX online shop, the first important step towards digitalisation has been taken.
Other Projects We Have Already Implemented for TROX
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