What Is Emporix?
Emporix is a cloud-native, composable commerce platform with a strong B2B focus. At its core is the Autonomous Commerce Execution (ACE) Platform, which allows you to model, orchestrate and partially automate your commerce processes. Emporix Orchestration Engine and value streams work hand in hand, making it possible to handle recurring commerce and service processes with maximum efficiency.
Standardised application programming interfaces (APIs) let you connect enterprise resource planning (ERP), customer relationship management (CRM) and other enterprise systems with ease. By flexibly combining microservices and value streams, you can orchestrate even complex commerce processes end to end.
From a technical perspective, Emporix is based on the MACH architecture – Microservices, API-first, Cloud-native and Headless.
The platform serves as a flexible commerce layer in your existing system landscape. Thanks to its decoupled architecture, you can scale, update and replace individual services independently.
Benefits: How Emporix Makes Your B2B Commerce Operations Future-Proof
Low-Risk Modernisation of Existing Commerce Systems
Emporix enables you to gradually decouple commerce features from existing platforms and monolithic solutions. This way, you minimise project risks, spread the workload across multiple phases and keep core processes in your primary systems.
More Flexible B2B Processes
Instead of stretching rigid standard processes beyond their limits, Emporix lets you set up exactly the B2B scenarios your business needs – from customer-specific pricing, roles and permissions to multi-level approval workflows.
Composable Architecture
With Emporix, you adopt a MACH-based, composable commerce architecture. You can add new services, channels and business models – without having to rebuild existing systems from scratch.
Reduced IT Workload
Microservices, well-defined APIs and a headless architecture strip away tight dependencies. Your IT department can develop, scale and update components independently – without having to rely on monolithic solutions.
Faster Time to Market
By selectively building and reusing certain services, you can roll out new features more quickly. This helps you stay ahead of competitive pressure in B2B commerce.
Emporix in Detail: Key Features and Capabilities
With Emporix Orchestration Engine, you bring together commerce services, data sources and external systems to form reusable, end-to-end business flows. As part of the ACE platform, it allows you to centrally manage orders, prices, availabilities and workflows.
Dedicated product and catalogue services make it possible to manage broad portfolios, product variants and customer-specific catalogue views for different channels in a structured way.
Pricing services enable you to define list prices, customer-specific agreements, tiered pricing and sophisticated discount structures – all closely aligned with your ERP pricing data.
Emporix provides shopping cart, checkout and order services that cover typical B2B requirements, including multiple payment methods, budget limits, approval workflows and ERP order processes.
With identity and access management features, you can set up multi-level organisational hierarchies and configure roles, permissions, cost centres and approval limits precisely.
All commerce features are available through an API-first approach. This lets you flexibly connect online shops, portals, apps and other front ends without duplicating business logic.
With the integration framework, you can tie in ERP, CRM, product information management (PIM) and payment solutions via standardised interfaces, keeping commerce processes aligned with back-end systems.
As a cloud-native platform, Emporix supports scalable deployments, high availability and regular updates, making peaks in demand and new requirements easier to handle.
Value Stream Modeller allows you to define commerce and service processes as value streams – from onboarding and ordering to service enquiries. Value Stream Library provides pre-configured scenarios you can tailor to your business requirements and deploy in production right away.
Out-of-the-box and custom AI agents make it possible to automate recurring tasks along value streams, for example order processing, returns and service enquiries. Emporix offers an agent library and an agent builder as part of the ACE platform, giving you everything you need to design and run these agents.
More E-Commerce Insights for Your Business
Why dotSource Is the Right Emporix Partner for You
With dotSource, you gain a partner that integrates Emporix into a wide range of system landscapes. This reduces the risks involved in modernising your commerce set-up and lets you leverage best practices for roles, permissions and processes, ensuring that architecture, implementation and integration are perfectly aligned.
The result is an Emporix set-up that fits your existing IT and process infrastructure – backed by a clear roadmap from the first minimum viable product to a fully deployed B2B commerce environment.
Services That Make Your Emporix Project a Success
1. Emporix and System Landscape Assessment
You gain a clear picture of where Emporix fits in your existing system landscape. Opportunities, risks and initial migration options are identified and discussed before you commit budget and resources.
2. Target Architecture and Migration Strategy
You receive an actionable blueprint for your commerce architecture – along with a step-by-step migration strategy. This makes it clear which systems assume which roles and how the transition unfolds in phases.
3. Implementation of Emporix Services
Together with you, we translate your B2B use cases into Emporix features: Product and catalogue logic, pricing, roles, permissions and order processes are tailored to your customers, markets and internal workflows.
4. Integration with SAP ERP, CRM and PIM
We establish end-to-end data and process flows between Emporix and systems such as SAP ERP, CRM, PIM and payment solutions. Master data, prices, availabilities and orders remain consistent.
5. Front-End Implementation and Design
Your customers experience Emporix via online shops, portals or other front ends that bring your brand to life and guide them safely through complex B2B processes.
6. Operations, Enablement and Further Development
Benefit from a stable commerce set-up. Gradually empower your team to independently unlock new services, channels and markets using Emporix.
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Services That Help You Take Your Commerce Set-up to the Next Level
FAQ – Frequently Asked Questions About Emporix
What is Emporix Commerce Cloud and who is it suitable for?
Emporix Commerce Cloud is a cloud-native, composable commerce platform with a strong B2B focus. It is ideal for industrial and wholesale companies that need to model complex processes and make their commerce set-up fit for the future – without replacing their entire IT infrastructure.
How does Emporix fit in your existing system landscape?
Emporix complements your existing system landscape as a flexible commerce and orchestration layer. ERP and CRM solutions such as SAP typically remain the system of record for master data, pricing and core processes, with Emporix taking over commerce and process logic and making it available externally via APIs. As a result, you modernise your commerce architecture without putting previous investments at risk.
How complex is it to migrate from an existing commerce platform to Emporix?
The effort involved depends on scope, customisations and connected systems. In practice, Emporix offers the benefit of allowing step-by-step migration – particularly from monolithic solutions. In many projects, components such as checkout and order processes are moved to Emporix first, with catalogue structures and pricing following later. A clear migration strategy makes it possible to spread the workload across multiple phases and reduce risks.
How does Emporix differ from other composable commerce platforms?
Emporix – like other modern solutions – is built on MACH principles. However, the platform stands out through its strong focus on sophisticated B2B scenarios and orchestration. It provides specialised services for B2B pricing logic, organisational structures and workflows, supporting close integration with enterprise systems.