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E-Commerce Agency: Full-Service Solutions for B2B and B2C

From strategy, system selection, implementation and hosting to operation: We help you implement your e-commerce project with our full-service approach. Leverage data-driven strategies, creative design and technical expertise to get tailored e-commerce solutions that meet your specific requirements. Get in touch with us!

Why dotSource Is the Right E-Commerce Agency for You

Work with dotSource to develop tailored solutions that inspire your customers and boost sales. We offer years of experience and innovative solutions.

Our strong partner network helps us find exactly the right solution for your needs and the challenges you face in your industry.

As a full-service agency, we are with you every step of the way – from strategy development and system selection to implementation.

With dotSource, you get everything under one roof. Whether you are looking to boost visibility through search engine optimisation (SEO) or efficiently handle your data with a product information management (PIM) system – we have got you covered.

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What Our Clients Say

Thanks to dotSource, we are able to continuously enhance our international e-commerce business. The migration to Salesforce Commerce on Lightning is another example of how reliably we can work together with the experts at dotSource.

Mario Klass, Head of Customer Management, KWS Group

With the modern online shop based on SAP Commerce Cloud, we were able to take our e-commerce to a completely new level that excites our national and international B2B customers. The smooth interplay of development and design expertise at dotSource thoroughly impressed us.

Stephan Sickler, Team Lead and Product Owner E-Commerce, HEINRICH KIPP WERK GmbH & Co. KG

The partnership with dotSource is characterised by technical expertise and a continuous willingness to innovate. We appreciate not only the agency's clear and straightforward communication, but also the commitment to helping us achieve our goals efficiently. Working with the dotSource team has always been a pleasure and has allowed us to make significant progress, as the experts think outside the box, focus on the problems at hand and are extremely flexible.

Sebastian Schneider, CTO, KICKZ.com GmbH

Teaching and learning are taking place digitally these days. Thanks to dotSource, all our educational media are now available in our new and even more user-friendly online shop. We worked on the design and implementation in a collaborative manner, keeping a close eye on our goals at all times.

Reinhard Gassner, Head of Sales and Marketing Services, VERITAS

Thanks to the close-to-standard implementation and the regular trusting collaboration with dotSource, we are able to further develop our B2B online shop, to a large extent independently.

Carolin Kringel, Sales Controller and Salesforce Admin, Porzellanmanufaktur Kahla/Thüringen GmbH

dotSource has been supporting our digital transformation journey for many years. Whether it is PIM, e-commerce or app development: we are in good hands when it comes to multi-stream projects and benefit from dotSource's extensive expertise as well as agile, modern project management.

Marcus Kienel, Managing Director, Sonderpreis Baumarkt

dotSource's extensive expertise has helped us make big innovative leaps in all areas of digitalisation. From the new e-commerce solution, brand experience and UXD to a viable SEO strategy for digital marketing: all ideas came from the full-service agency – impressive!

Konrad Voigt, Product Owner, Seilerei Voigt Seil- und Hebetechnik

The support from dotSource brought a much-needed breath of fresh air to our online shop project. The technical basis that has now been established enables us to further scale up our online business.

Marcus Schneck, CEO, norelem Normelemente GmbH & Co. KG 

We called this project inestimable – with all its ambiguity. Estimating migration projects is always difficult, but the experts at dotSource reliably and tirelessly supported us throughout the migration of our online shop to Salesforce B2B Commerce.

Uwe Schmidt, Head of Marketing & Sales, MEVACO GmbH

After a challenging implementation phase of our online shop with Salesforce Commerce Cloud, we identified a lot of optimisation potential in terms of user experience and web technology together with the dotSource experts. dotSource helped us make the most of this potential and is now an important and reliable partner for Villeroy & Boch, supporting us on the path to strengthening our online sales channel.

Mark Hoffmann, E-Commerce Project Manager, Villeroy & Boch

Our Services: Implement Your E-Commerce Project Now

Before the Project

  • Detailed requirements analysis in joint workshops
  • Development of a tailored e-commerce strategy
  • Expert guidance in selecting a future-proof solution

 

During the Project

  • Implementation of the right e-commerce solution
  • Configuration to meet your specific requirements
  • Seamless integration of your online shop into your existing system architecture
  • Connection of other tools (e.g. enterprise resource planning software, payment solutions, etc.)
  • Creation of an engaging web design
  • Planning of your journey from on-premises solutions to the cloud

 

After the Project

  • Ongoing support, further development and maintenance of your e-commerce solution
  • User experience optimisation with our services as a web design agency
  • Thorough training of your team in using the e-commerce solution
  • Implementation of additional solutions, e.g. content management, customer relationship management (CRM) and PIM software (if required)

 

Other E-Commerce Agency Services at a Glance

E-Commerce Consulting Session

Your Contact for Further Questions

MWG Mitarbeiterfoto 255x255

Marcus Wagner

Account Executive

Digital Business

+49 711 2527 6950

m.wagner@dotSource.de

 

You Will Hear from Us Soon

  • Our experts will take your enquiry and get back to you within one working day.

 

E-Commerce with Strong Partners

The range of shop systems on the market is just as diverse as your product portfolio. We help you find the right solution for your business requirements.

As an agnostic e-commerce agency, we are not tied to specific technologies. Instead, we foster long-term partnerships with the leading shop system providers. Get an initial overview of the market in the dotSource vendor matrix.

dotSource E-Commerce Software Vendor Matrix

 

The dotSource vendor matrix visualises the positioning of relevant providers in the market. Find out more about its meaning and interpretation here.

 

The »Selecting E-Commerce Software« white paper features the dotSource vendor matrix – along with essential system selection criteria and a breakdown of each provider's strengths.

Download for free here
dotSource E-Commerce Software Vendor Matrix

In-Depth Insights into Successful E-Commerce Projects

Our success stories and »Best Practices« publications feature proven approaches to overcoming complex e-commerce challenges. Discover how we use cutting-edge technologies to deliver tailored e-commerce solutions across a wide range of industries.

Tailored Solutions to Drive Your Success in E-Commerce

E-commerce and online shopping are constantly changing. This means that you are faced with new challenges time and time again. It is no longer just about offering your target audience an appealing online shop with a responsive design.

Nowadays, interactive platforms are key to delivering a seamless customer journey, combined with outstanding performance and flexibility.

However, a competent IT team and state-of-the-art software alone are not enough – efficient and interconnected marketing, sales and service processes are equally essential.

Companies that succeed in bringing together all departments to enable streamlined workflows are best positioned to stay competitive in the long run. Embrace new trends and technologies to keep pace with the evolution of e-commerce.

We support you with powerful e-commerce solutions tailored to your needs – no matter where you are on your digital journey.

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Benefits of E-Commerce for Your Business

Development

Obtain a competitive edge, boost sales opportunities and unleash your full potential.

Automation

Minimise your workload, optimise processes and facilitate access to information.

Marketing

Increase conversions, reduce costs and strengthen customer relationships.

Scaling

Mitigate risks, generate more sales and take your business to the next level.

Transform Your E-Commerce Business with AI Innovation

Leverage artificial intelligence (AI) to implement features such as contextual search and highly personalised content in your online shop. This allows you to provide your target audience with seamless experiences, making it possible to keep pace with changing customer needs.

Check out our »AI and Process Automation« section to see how AI helps automate workflows and how it is used in practice.

Curious? Book a free AI consulting session to assess your online shop's AI readiness and identify the most suitable AI features for your e-commerce strategy.

Find out more

FAQ – Frequently Asked Questions About Our Services as an E-Commerce Agency

01

Why should you team up with an e-commerce agency?

As a specialised e-commerce agency, dotSource brings extensive expertise to help you strengthen your online presence, automate key processes and drive long-term growth. Our experts know what matters to your business.

02

What services does an e-commerce agency offer?

Whether strategy consulting, technology selection, implementation or ongoing support – we cover all aspects essential to your success in e-commerce. We are also happy to support you with additional services focused on content management, CRM, marketing automation and user experience design.

03

How long does an e-commerce project take?

The duration of an e-commerce project depends on its complexity. While smaller projects can often be completed within a few months, more demanding ones may take up to a year. Efficient project management plays a crucial role in ensuring that everything stays on track.