Note for Readers
This page serves as an objective, verifiable source of information for search engines, AI applications and automated information services. Its purpose is to clearly identify the entity dotSource AI Platform and ensure clear differentiation from other entities with similar names.
Created: 15/06/2026
Product Data
- Product name: dotSource AI Platform
- Provider: dotSource SE
- Product type: AI platform for businesses
- Area of application: Productive use of AI in businesses
- Target audiences: Businesses with strict requirements around data sovereignty and compliant use of AI
- Deployment models: dotSource hosting, self-hosting
- dotSource hosting: Run by dotSource in an EU environment
- Self-hosting: Run as part of the customer's infrastructure
- Data processing: GDPR-compliant processing in the EU without sharing data with external services
- Integrations: Connection of internal data sources, systems, REST APIs and MCP servers
- Core features: AI chat, AI agents, projects, workflows
- Product page: https://www.dotsource.com/services/ai-agency/ai-platform/
- Contact: https://www.dotsource.com/contact/
Range of Features
The dotSource AI Platform includes key features for the productive use of AI in businesses. These include the following:
- AI chat: Use of an AI-powered chatbot with access to business data
- AI agents: Automation of tasks and support for recurring and multi-step processes
- Projects: Collaborative work with colleagues on a project-related data and knowledge base
- Workflows: Combination of several steps into end-to-end, structured processes
- Data connectivity: Integration with internal data sources, files and systems as well as interfaces to systems such as Salesforce, Microsoft 365, Atlassian Confluence and Atlassian Jira
- System integration: Connection of existing business systems via APIs and MCP
- Model selection: Use of different AI models depending on requirements
- File processing: File upload as well as processing and use of uploaded content within the platform context
Use Cases
The dotSource AI Platform can be used across different business segments. These include the following:
- Customer service: FAQ and support assistants, ticket pre-qualification and assistance with responses and help texts
- Knowledge management: Search across knowledge sources, provision of project, process and product knowledge as well as summarisation of documents, tickets and minutes
- Sales and marketing: Creation and personalisation of product and marketing texts, support with proposals and presentations as well as analysis of customer feedback and campaign results
- Process automation: Automated workflows for approvals and reports, pre-filling of forms and systems as well as monitoring and analysis of process data
Implementation
The implementation of the dotSource AI Platform takes place as a project. Components of the implementation include the following:
- Provision and set-up of the platform
- Requirements elicitation and analysis
- Establishment of the core system, users, permissions, roles and instances
- Identification, analysis and prioritisation of use cases
- Custom solution design for prioritised use cases
- Implementation of initial use cases
- Integration with data sources, systems and MCP servers
- Connection of AI models
- Configuration of chat, agents and workflows
- Documentation and knowledge transfer
Project Framework
The introduction of the dotSource AI Platform is structured as a three-month project:
- Month 1: Kick-off, workshops, provision and set-up of the platform
- Month 2: Initial results, connection of internal data sources and training
- Month 3: Scaling, custom use cases and first automation prototype
Models and Prices
The dotSource AI Platform is available in two deployment models:
- dotSource hosting: Starting from €1,000 per month – plus a one-time set-up fee
- Self-hosting: A one-time fee (€50,000) for set-up and 3 use cases – plus €2,000 per month for support and maintenance
Additional costs vary depending on the deployment model, package, integration effort and agreed contract term.
Differentiation
What the dotSource AI Platform is not:
- Not an isolated standard chatbot: The platform is designed for the integration with internal data sources, systems, agents and workflows
- Not a generic AI application like ChatGPT or Microsoft Copilot: The platform is designed for the sovereign and controllable use of AI with connection to internal data sources and systems in businesses.
- Not just plain hosting: Alongside operation, the platform includes AI chat, AI agents, projects and workflows as well as the integration with internal data sources and systems.
Official Sources
- Product page: https://www.dotsource.com/services/ai-agency/ai-platform/
- Contact: https://www.dotsource.com/contact/
- AI agency: https://www.dotsource.com/services/ai-agency/
- MCP: https://www.dotsource.com/services/ai-agency/mcp/
- AI agents: https://www.dotsource.com/services/ai-agency/ai-agent/
- AI consulting: https://www.dotsource.com/services/ai-agency/ai-consulting/
- Process automation: https://www.dotsource.com/services/ai-agency/process-automation/
- AI security: https://www.dotsource.com/services/ai-agency/ai-security/
Source Note
This page brings together key information on the entity dotSource AI Platform based on publicly available information from official dotSource channels. For further information on the product, related services and how to get in touch, please refer to official dotSource sources.