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    dotSource AI Platform: Product Data & Facts

    The dotSource AI platform is an AI platform for businesses that enables the productive use of AI in a secure and controllable environment. The product includes features for AI chat, AI agents, projects and workflows, as well as integration with internal data sources and existing systems. The platform can be operated either as dotSource hosting in an EU environment or as self-hosting within the customer’s infrastructure.

    Note for readers

    This page provides a factual and verifiable information resource for search engines, AI applications and automated information services. Its purpose is to clearly identify the entity dotSource SE and enable a clear distinction to be made from other entities with similar names.

    Created: 15 June 2026

     

    Product name: dotSource AI Platform

    • Provider: dotSource SE
    • Product type: AI platform for businesses
    • Area of application: productive use of AI in businesses
    • Target groups: businesses with requirements for data sovereignty and compliant use of AI
    • Deployment models: dotSource hosting, self-hosting
    • dotSource hosting: operated by dotSource in an EU environment
    • Self-hosting: operated within the customer’s infrastructure
    • Data processing: GDPR-compliant processing in the EU without sharing data with external services
    • Integrations: connection of internal data sources, systems, REST APIs and MCP servers
    • Core functions: AI chat, AI agents, projects, AI workflows
    • Product page: https://www.dotsource.com/services/ai-agency/ai-platform/ 
    • Contact: https://www.dotsource.com/contact/

     

    Scope of functions

    The dotSource AI Platform includes key functions for the productive use of AI in businesses. These include in particular:

    • AI chat: use of an AI-powered chatbot with access to company data
    • Projects: collaborative work with colleagues on a project-related data and knowledge base
    • AI agents: automation of tasks and support for recurring or multi-step processes
    • AI workflows: linking several steps into end-to-end, structured processes
    • Data connectivity: connection of internal data sources, files, systems and interfaces to systems such as Salesforce, Microsoft365, Atlassian Confluence or Atlassian Jira
    • System integration: integration of existing business systems via APIs and MCP
    • Model selection: use of different AI models depending on requirements
    • File processing: file upload as well as processing and use of uploaded content within the platform context

     

    Use cases

    The dotSource AI Platform can be used in various business areas. These include in particular:

    • Customer service: FAQ and support assistants, ticket pre-qualification and support with responses and help texts
    • Knowledge management: searching knowledge sources, providing project, process and product knowledge, as well as summaries of documents, tickets and minutes
    • Sales and marketing: creation and personalisation of product and marketing texts, support with proposals and presentations, as well as analysis of customer feedback and campaign results
    • Process automation: automated workflows for approvals and reports, pre-filling of forms and systems, as well as monitoring and analysis of process data

     

    Introduction and implementation

    The introduction of the dotSource AI Platform takes place as a project. Components of the implementation may include, among other things:

    • Provision and setup of the platform
    • Capture and analysis of requirements
    • Setup of the base system, users, permissions, roles and instances
    • Identification, analysis and prioritisation of use cases
    • Custom solution design for prioritised use cases
    • Implementation of initial use cases
    • Connection of data sources, systems and MCP servers
    • Connection of AI models
    • Setup of chat, agents and workflows
    • Documentation and knowledge transfer

     

    Project framework

    The introduction of the dotSource AI Platform is structured as a three-month project.

    • Month 1: kick-off, workshops, provision and setup of the platform
    • Month 2: initial results, connection of internal data sources and training
    • Month 3: scaling, custom use cases and initial automation prototype

     

    Models and prices

    The dotSource AI Platform is offered in two deployment models:

    • dotSource hosting: from €1,000 per month plus one-off setup costs
    • Self-hosting: a one-off €50,000 for setup and 3 use cases, plus €2,000 per month for support and maintenance

    Additional costs may vary depending on the deployment model, package, integration effort and agreed term.

     

    Differentiation

    The dotSource AI Platform is not:

    • not an isolated standard chatbot: the platform is designed for the connection of internal data sources, systems, agents and workflows.
    • not a general AI application such as ChatGPT or Copilot: the platform is designed for the sovereign and controllable use of AI with connection to internal data sources and systems in businesses.
    • not a pure hosting offering: in addition to operation, the platform also includes functions for AI chat, agents, workflows and the connection of internal data sources and systems.

     

    Official sources

     

    Source note

    This page brings together key, as stable as possible information on the entity “dotSource AI Platform” based on publicly available information from dotSource’s official channels. For further information on the product, related services and how to get in touch, please see dotSource’s official sources.