AI Consulting: Identify and Harness the Potential of AI for Your Business Processes
AI holds great potential. Like any innovative technology, however, it also presents challenges, whether in terms of implementation or efficient use. It is therefore of vital importance that you select AI applications that suit your business processes, goals and requirements. Professional AI consulting can help you with this. With targeted advice, you can not only unlock new efficiency potential, but also set pioneering standards in your industry.
Take advantage of the opportunities offered by a tailored AI strategy and position your company at the forefront of digital change – from efficient co-working with AI to accelerated process automation.
AI Consulting: Three Steps to Your Personal AI Solution
1. AI Ignition
Successful AI implementation requires a solid foundation. In an AI ignition session, we will work with you to develop an AI strategy that accounts for your business structure as well as your specific goals and expectations.
2. Discovery Workshop
Building on this strategy, we will assist you in identifying the potential that AI offers for your company. Together we will prioritise these opportunities and determine how AI can give you a competitive advantage.
3. Requirements Workshop
As a final step, we will work with you to define your requirements regarding an AI solution. Together we will develop a tailor-made concept that meets your requirements.
Realise the Following AI Scenarios with dotSource
AI Chatbots
Customer Service 2.0
Not only does an innovative chatbot offer your company the opportunity to revolutionise your customer service, but it can also help you improve the overall customer experience. 24/7 availability, short response times and personalised interactions set a new standard. This leads to higher customer satisfaction and can strengthen customer loyalty.
Be Wary of AI Hallucinations
However, like any other technology, chatbots come with their own pitfalls. Inaccurate answers, unanswered requests or even incorrect information can damage your company's image. On top of this, sensitive data needs to be protected during testing and implementation.
Ensure Appropriate Tonality and Consistency
At dotSource, we face these challenges head on. Prompt engineering, prompt security engineering and targeted personality priming make every interaction with chatbots more secure and more natural. Furthermore, targeted token optimisation helps keep the running costs of chatbot interactions to a minimum.
Internal Search Assistants
Intelligent Navigation
An internal search assistant is more than just a search field in your internal knowledge base. It serves as a competent helper for your employees to find information quickly and efficiently. This in turn increases productivity and reduces frustration. Your employees can focus their time on more valuable tasks instead of spending hours searching for information.
Does AI Know Your Company?
There is nothing trivial about introducing an AI search assistant. The underlying neural network needs to be trained to understand specific vocabulary, the company's processes and data structure. Without proper implementation, searches can take more time than without the help of AI.
Create a Knowledge Base
Our strategy is based on tailored fine-tuning so that the search assistant fits perfectly into your business landscape and delivers the right data in the right context. With continuous feedback and optimisation, we make your AI search assistant an indispensable tool for your team.
Workflow Optimisation Thanks to AI
Automate Processes Intelligently
AI-powered workflow optimisation is the future of efficient companies. By automating recurring processes, you too can free up resources that are needed for other urgent and less repetitive tasks. This not only leads to cost savings, but also to an increase in employee satisfaction.
Initial Configurations Remain a Necessity
However, the implementation of AI solutions requires in-depth, specialised knowledge of the respective tools. To automate your internal processes, you must not only have the end goal in mind, but also carefully analyse the individual steps to get there.
Interlink Internal Processes
With robotic process automation (RPA), we offer a solution that is tailored to your needs. We not only assist you in the implementation, but also provide training and support to ensure that your employees get the most out of the new technology.
Content Co-Working with AI
Increase Content Output
The combination of human creativity and AI efficiency in content creation can work wonders. Companies are able to produce higher-quality and more targeted content in less time.
Communication with AI Is a Skill
However, working with AI can be rocky at first. Without proper training and understanding of how AI works, misunderstandings and errors can occur, slowing down the content creation process.
Optimise Human-Machine Interactions
Our specialised AI skills training is designed to address these challenges. We provide not only technical expertise, but also best practices for working with AI tools to ensure a harmonious and productive co-working experience.
AI Agency: Ensure the Efficiency of Your AI Applications
A targeted approach can help you avoid inefficient AI applications that are more of a burden on your resources than a relief. If AI implementation is conducted without strategic consideration and expertise, your AI solution can cause more problems than it solves.
Our team of AI experts can offer you the strategic advice you need to overcome challenges and optimise your business processes.
Benefit from our configurative and technical services when implementing AI tools to utilise the full potential of AI for your business.
The Most Important Facts Can Be Found in Our White Paper – Available for Free Download
Benefit from Professional AI Consulting When Selecting the Right Tools for Your Business
Integrating AI into your company is a decisive step towards digital transformation. However, the key to success lies not only in the mere introduction of AI, but also in the targeted and strategic selection of models, tools and systems that are optimally suited to your business needs.
The AI landscape is growing steadily and rapidly, encompassing a wealth of models and solutions developed for different business requirements. This makes it all the more important to gain an in-depth overview of this variety in order to select the right system.
A standardised AI system is not the answer to your business needs. Every company faces unique challenges – and successful AI implementation requires both technical expertise and an understanding of business processes.
Selecting the right AI solution is key to effectively integrating selected resources into existing processes, adequately training employees and continuously monitoring and optimising processes.
With dotSource by your side, you can focus on the targeted selection and integration of AI systems and benefit not only from the technology, but also from long-term increases in efficiency, cost savings and improved business processes.
Other AI Services at a Glance
FAQ – Frequently Asked Questions About AI
How can AI support companies?
AI can support your company in various ways – regardless of your company's focus, industry, products and services. Some of the most important aspects include the following:
- Process automation
- Data analytics for improved decision-making
- Personalisation of customer experiences
- Optimisation of business processes
How can you benefit from using AI?
There are several ways your company can benefit from the use of AI tools. These include the following:
- Improved efficiency
- Reduced costs
- Increased customer satisfaction
- Attaining and securing competitive advantages
- Developing innovative products and services
How secure is the use of AI?
Security is an important aspect when it comes to AI. Companies that offer AI-based platforms or tools comply with advanced security measures. The goal is to prevent data loss or access by unauthorised persons. The technologies are constantly being improved to minimise any kind of risk.
Does your company need specialised IT skills to use AI?
In general, no specialised IT knowledge is required to use AI. There are various software solutions on the market that are easy to implement and use. Several of these tools have integrated AI services (e.g. Salesforce Einstein, Adobe Sensei, SAP Leonardo, Microsoft Azure and IBM Watson).
In the case of more complex requirements, it is advisable to work with a team of experts in order to utilise the full potential of AI.
How much does it cost to use AI?
The use of AI can require investments, especially at the beginning of the implementation process. However, the long-term benefits usually outweigh the costs. With scalable solutions, your company can continue to grow or increase its return on investment (ROI).
As a digital agency, we are happy to advise you on selecting the right solutions and assist you in reviewing free tools and their capabilities.
How can you find the right AI solution for your company?
The selection of the right AI solution depends on your individual requirements and business goals. We support you in analysing your requirements comprehensively. Our digital experts specialised in e-commerce, content management, customer relationship management, marketing automation, cloud services and many other areas will help you find the right solution for your company.
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