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TEAG: Multi-Stream Project Revolutionises Digital Processes in the Energy Industry

By implementing cutting-edge technologies and streamlining complex processes, TEAG has established an efficient, future-proof platform that delivers lasting improvements to user experience.

About TEAG

Whether it is electricity, natural gas or district heating: TEAG Thüringer Energie AG is the leading energy service company in the Free State of Thuringia. Together with its subsidiaries and more than 1,900 employees, TEAG plays a key role in shaping Thuringia's energy future.​​

The company supplies over 500,000 customers throughout Germany with electricity, natural gas and district heating and offers a wide range of energy-specific services and tailored solutions – serving private households, business customers, industrial companies and municipal utilities alike.

Project Successes

Measurable Digital Marketing and Appealing Content

TEAG's new tariff overview is structured much more clearly than before. Thanks to a digital marketing workshop, information in social ads, direct mail advertising and on the website is presented more effectively.

Tailored Design for an Excellent Website

dotSource's user experience design team developed, among other things, a transparent tariff calculator and created a user-friendly checkout process so that customers can navigate the wide range of tariffs even better.

Positive Brand Experience

Those who want to improve user experience must also improve communication. TEAG's »HuBÄRt«, for example, serves as a furry energy expert, brand ambassador and appealing communicator in the social media world to attract younger clientele by creating emotional value.

Client

TEAG Thüringer Energie AG

Industry

Energy

Technology

Adobe Creative Suite, UXPin, Miro, Google Tag Manager, Google Data Studio

Focus

Digital Marketing, Brand Experience, Web Design, IT

What Our Client Says

When we started working with dotSource, it clicked right away. We were particularly impressed by the uncomplicated transition to a remote project, which affected neither the success of the project nor the creative and pleasant collaboration – dotSource really embraces the concept of New Work.

Stefanie Hofmann, Head of Customer Acquisition and Retention, TEAG Thüringer Energie AG
You Too Can Benefit from Innovative Digital Marketing and a Powerful Brand Experience
  • Deployment of branded and compelling advertising materials
  • Optimisation of user experience
  • Formulation of a marketing mix tailored to your target audience
  • Implementation of cross-channel campaign strategies
  • Execution of comprehensive competition analyses
  • Development of an impactful content strategy

Download the success story now

Other Projects We Have Already Implemented for TEAG

dotSource Kunde TEAG Plattform-Integration mit MuleSoft

With MuleSoft, TEAG streamlined its interface architecture and ensured seamless data exchange between different applications. Read the full success story and discover how your company can benefit from an innovative API management strategy.

Find out more

Want to learn more? I'm looking forward to hearing from you!

Thomas Loppar

Thomas Loppar

Account Executive

Digital Business

+49 3641 797 9032

t.loppar@dotSource.de