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  3. SAP C/4HANA

SAP C/4HANA – The Customer Experience Suite for Successful Customer Relations

With the help of SAP products, we support you in the automation of everyday business processes and the interaction with your customers, business partners and employees.

  • SAP Analytics Cloud
  • SAP Cloud Platform Integration
  • SAP Customer Data Cloud
  • SAP Service Cloud
  • SAP Sales Cloud
  • SAP Marketing Cloud
  • SAP Commerce Cloud

We Implement Your SAP Customer Experience Suite

Customers want personalised content and experiences with a brand without feeling deprived of their privacy. SAP C/4HANA supports you in this regard. The suite consists of five specialised solutions for marketing, sales, commerce and service. Not only do they enable customer interaction in real time, but also the establishment of long-term, trusting relationships.

As part of the customer experience suite, they are also expanded to include SAP Leonardo’s intelligent technologies. SAP C/4HANA offers you a unified and comprehensive view of the consumer and simplifies complex integrations by linking on-premise to cloud applications and cloud to cloud with more than 150 pre-built connectors.

dotSource is your competent partner for SAP solutions

Thanks to our long-standing partnership, we have extensive know-how of SAP products. Back then, the solutions were still known as SAP Hybris. In January 2018, dotSource became certified SAP Hybris »Regional Platinum Partner« because of its comprehensive project experience.

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SAP C/4HANA Sales Cloud

The Advantages of SAP C/4HANA at a Glance

  • Intelligent Processes: SAP C/4HANA supports you in automating everyday business processes and optimising the interaction with customers, suppliers and employees with the help of artificial Intelligence (SAP Leonardo).
  • A common digital platform simplifies the collection, analysis and linking of data as well as the integration and extension of processes in all existing internal and external applications.
  • Intelligent technologies allow for the analysis of data for the purpose of pattern recognition in order to predict events and recommend further measures for successful customer relations. Next best actions is the keyword here.
  • Open ecosystem with a microservices architecture. End-to-end processes across the various cloud systems allow you to map the entire customer journey of your customers.
  • Move towards outstanding customer experience! Comparing digital experience platforms.

Download the white paper now

We Implement Your Individual SAP C/4HANA Customer Experience Solution

SAP Commerce Cloud

The commerce solution for B2B & B2C

E-commerce for B2B & B2C

SAP Marketing Cloud

Better understand and specifically target customers

Better understand and specifically target customers

SAP Sales Cloud

Identify sales opportunities more quickly and pursue them purposefully

Identify sales opportunities and pursue them purposefully

SAP Service Cloud

The right service on the right channel for every customer

The right service for every customer

SAP Customer Data Cloud

For personalised content and a trusting customer relationship

For a trusting customer relationship

SAP Cloud Platform Integration

For seamless data exchange between your cloud applications and local systems

For seamless data exchange between your systems

SAP Analytics Cloud

Understand corporate data and use it effectively

Understand corporate data and use it effectively

Markus Bartholmé

Want to learn more? I'm looking forward to hearing from you!

Markus Bartholmé

+49 3641 519 8114

m.bartholme@dotSource.de

  1. SAP C/4HANA – The Customer Experience Suite for Long-Term and Successful Customer Relations
  2. We Implement Your SAP Customer Experience Suite
  3. The Advantages of SAP C/4HANA at a Glance
  4. We Implement Your Individual SAP C/4HANA Customer Experience Solution
  5. Contact
  6. Exclusively for retailers, manufacturers, and publishers: request the white paper now!
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70176Stuttgart, Germany

T +49 711 252769 50

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