Sales is no longer just a matter of your sales team. A world-class customer experience requires a platform that networks sales, marketing, and customer service. Salesforce Sales Cloud is a CRM system that captures all interactions with marketing, sales, and customer service, providing a complete view of each of your customers. You can identify opportunities early and build your pipeline faster.
- Contact Management: Benefit from a complete overview of the activity and communication history of your contacts, including internal account reconciliation.
- Opportunity Management: Keep track of all the details about your team's sales projects – from status, to products and offers.
- Lead Management: Track your leads from the first visit of the site to the end of the purchase. Evaluate, prioritise, and qualify your leads with complete information.
- Sales Controlling: Dashboards provide you with structured data about your business transactions, which makes it easier for you to create detailed reports and forecasts.
- Workflows and Approvals: Sync and share your documents with others. The workflow feature also lets you design and automate business processes such as discount approvals.
Our Salesforce expert René Zimmermann shows how to use the Salesforce platform to identify and pursue sales opportunities faster in the video below.
- The conception of a successful CRM strategy: Together, we’ll analyse your business processes and evaluate which CRM system best suits your company.
- Transparent quotes: After the decision-making process, you’ll receive a concrete offer, including license costs, follow-up costs, support and update regulations, as well as expenses for introduction and implementation.
- Implementation and development of Salesforce Sales Cloud: We take over the complete configuration – from basic setup to operation.
- Data migration: We’ll support you in the integration of existing data into the Salesforce system.
- Connecting external systems to Salesforce: We'll connect additional systems, such as your online shop, or your e-mail marketing tool for you.
- Automated marketing campaigns: Together, we’ll carry out fully automated marketing campaigns through social media and e-mail marketing.
- Training: Together, we’ll carry out fully automated marketing campaigns through social media and e-mail marketing.
- Support and further development: We’ll be by your side after the system introduction.
- Migrate from Salesforce Classic to Lightning: We’ll develop the change from Classic to Lightning.