What Is SAP Commerce Cloud?
SAP Commerce Cloud (formerly known as SAP Hybris) provides you with a cloud-native, API-based platform that helps you implement innovative business ideas and succeed in omnichannel commerce. It has built-in features for quickly and flexibly handling different business models such as B2B, B2C, B2B2C and D2C – via a single system. This allows you to bring together online marketplaces, subscription-based sales models and more in one cloud-based e-commerce solution.
- SAP Commerce Cloud is trusted by more than 2500 companies in over 100 countries. When will you make the switch?
SAP Cloud Move – Official Support for On-Premises SAP Commerce Solutions Ends in 2026: Migrate to the Cloud Now
Do you still use an on-premises version of SAP Commerce? Then you need to pay attention: Support for this type of software ends in 2026. After that, SAP will only support cloud-based solutions.
With the end of SAP's on-premises support, you can choose from two alternatives:
- You carry out a cloud migration
- You compare shop systems and implement a new e-commerce solution
We provide advice on the opportunities offered by an SAP Cloud move.
SAP Commerce Cloud: Benefits at a Glance
- Develop innovations for B2B, B2C, B2B2C, D2C, online market places and more – all on one platform
- Make headless commerce scenarios a reality thanks to SAP Composable Storefront (formerly known as SAP Spartacus)
- Benefit from cloud-native technologies such as automatic scaling and self-service deployments
- Create personalised experiences for your target audience through context-driven services
- Manage your product data and content via a built-in product content management solution
- Meet your customers' demand by tracking every step of your supply chain in real time
- Take your online shop to the next level with modern front-end technologies
- Use pre-built integrations with SAP Integration Suite (formerly known as SAP CPI) as a middleware solution
- Simplify your processes by using a unified e-commerce platform
- Add microservices to your platform with SAP Business Technology Platform (BTP) and Kyma runtime
- Ensure both data protection and security and earn the trust of your customers through permission-based use of first-party data
SAP Commerce Cloud Comes with Cutting-Edge Features
Headless Commerce
With headless commerce, you can bring more agility and creativity to your e-commerce platform. The API-first approach makes sure that you can use features for order and product content management across various channels. SAP Composable Storefront allows you to decouple the front end and implement new sales channels and customer touchpoints with ease – without changing the core functionality of your platform.
SAP Commerce Cloud can be made even better by adding microservices. With SAP BTP and Kyma runtime, you can easily create and integrate new extensions, including those from third-party providers. In addition, SAP Commerce Cloud offers excellent integration with other SAP services such as Sales Cloud, Service Cloud, Marketing Cloud and Customer Data Cloud as well as back-office systems such as SAP ERP.
Intelligent Commerce
Enhance SAP Commerce Cloud with real-time personalisation. By using real-time data such as conversion rates, you can dynamically respond to market changes. SAP Commerce Cloud serves as your single source of truth, making multiple data storage systems obsolete. Benefit from data-driven merchandising strategies, a bespoke online shop and outstanding customer experiences through excellent service.
Official Support for SAP Accelerator Ends in 2028 – The Solution: SAP Composable Storefront
The SAP Commerce front ends you have created with SAP Accelerator (B2B/B2C) will no longer be supported from October 2028. Technical updates will no longer be available. Take action now!
These are your options:
- You switch to SAP Composable Storefront
- You evaluate other headless front ends
Arrange a consulting session with our experts and stay up to date with the latest technologies.
Online Marketplace Based on SAP Commerce Cloud: »Messe Düsseldorf« Success Story
Special requirements call for special solutions. This is also the case with Messe Düsseldorf, one of the world's leading trade fair companies. Read our »Messe Düsseldorf« success story to find out how a multi-client B2B marketplace on the basis of SAP Commerce Cloud was set up, making it possible for up to 30 service partners to offer their services.
Our SAP Commerce References
SAP Commerce Cloud: Implement Your Project with the Help of Our Services
Before the Implementation
- We support you in evaluating your company-specific needs and requirements
- We advise you on the implementation and further development of your SAP Commerce Cloud solution
- We help you plan your journey – from on-premises solutions to the cloud
- We assist you in comparing and selecting tools from the SAP CX portfolio for your system landscape
- We holistically assess your system landscape with a close eye on product information management, provide support as a CMS agency and work with you to develop a future-proof architecture for successful digital transformation
- We draft your user experience design
During the Implementation
- We implement your SAP Commerce Cloud solution with close-to-standard configurations tailored to your needs
- We drive your project forward – through agile transformation, methods and mindset
- We integrate your SAP Commerce Cloud solution into your system landscape via integration-platform-as-a-service (iPaaS) software (if required)
After the Implementation
- We develop your solution further
- We optimise your content and digital marketing strategy to ensure the long-term success of your sales channel (if required)
- We analyse your key performance indicators and monitor their success as part of our business intelligence consulting (if required)
SAP Commerce Agency dotSource – The Certified Partner at Your Side
dotSource has a long-standing partnership with SAP as a Hybris Platinum Partner. As an SAP Gold Partner, we help you inspire your customers all over the world with a consistent and personalised shopping experience – across all touchpoints. The software manufacturer validated our extensive professional expertise with the »SAP Recognized Expertise for SAP Commerce« certificate.
What Sets Us Apart
- Many years of experience in working with SAP Commerce
- SAP Hybris Partner since 2013
- »Regional Platinum Partner« status
- More than 50 certified employees with comprehensive project experience
dotSource Is Your Specialist for Integrating SAP ERP
By leveraging our expertise as an SAP Gold Partner, you can seamlessly integrate SAP ERP with your shop system. We have a wide range of ready-made integrations at our disposal, making us the perfect fit for your project. Whether B2B or B2C – get the most out of your online shop with effective data management and inspire your target audience with a personalised shopping experience.
The integrations we implement allow you to benefit from real-time access to customer, manufacturing and order data. This way, you can avoid stock discrepancies and save time and money when managing your data.
Whether master data synchronisation, synchronous or asynchronous order management, product configurations or synchronous pricing – our experts are capable of providing various solutions, including the following:
- Integration of SAP ERP with SAP Commerce Cloud
- Master data synchronisation via SAP Commerce Cloud Data Hub
- Real-time integration through remote function calls
- Integration via middleware solutions such as SAP Exchange Infrastructure (XI), SAP Process Integration / Process Orchestration (PI/PO) and SAP Integration Suite
Implement Other Solutions from the SAP CX Portfolio
FAQ – Frequently Asked Questions About SAP Commerce Cloud
What is the difference between SAP Commerce Cloud and SAP Hybris?
hybris AG was a leading provider of product content management and e-commerce systems and was acquired by SAP in 2013. Following this acquisition, SAP continued to market the solutions under the name of SAP Hybris and later rebranded them as SAP Commerce Cloud. This means that SAP Commerce Cloud represents the continuation of the successful Hybris technology.
How much does SAP Commerce Cloud cost?
SAP sells licences for the Standard edition and the Professional edition of SAP Commerce Cloud. Both versions have the same basic features. However, the Professional edition comes with numerous enhancements for VPN connections and infrastructure components. In addition, you can use the content management feature offline and across all channels. The actual price varies depending on the number of orders processed / the expected revenue of your company.
How can dotSource support you?
With its holistic approach, dotSource assists you at every stage of your project, starting before the implementation of SAP Commerce Cloud – with advice on all relevant processes – and continuing afterwards, for example through ongoing support and further development of your systems.
Where can you get more information about SAP Commerce Cloud?
More information about SAP Commerce Cloud can be found in our »Selecting E-Commerce Software« white paper. Discover how the e-commerce solution compares to other tools and which system is the right one for your company.
Want to learn more? I'm looking forward to hearing from you!
