Hess Natur-Textilien GmbH

hessnatur is (worldwide) a pioneer for ecological and social standards in textile production. The company, founded in 1976 by Heinz and Dorothea Hess, launched the first natural baby collection and developed the first organic cotton production in 1991 in a global pioneering effort.

Today, hessnatur, with around 340 employees, operates stores in German cities like Butzbach, Dusseldorf, Frankfurt, Hamburg, and Munich, in addition to their online shop and catalogue service. Europe's leading supplier of sustainable textiles offers women's and men's fashion, outdoor clothing, home textiles, and baby and children's items.

hessnatur initially approached dotSource wanting to develop an IT strategy. In order to gain a comprehensive overview of the current situation, dotSource together with hessnatur, visualised the landscape of all existing systems in two IT strategy workshops with the help of methods such as Territory Mapping and Lego technology and then analysed which product, data, customer, and e-commerce processes in the company exist and in which places the different systems mingle.

In addition to the ongoing development of the existing SAP Commerce-based online store, dotSource is also supporting hessnatur with transfering existing systems into a cloud environment. By switching to a cloud solution, hessnatur intends to standardise its internal processes as well as increase its flexibility, as extensions in the cloud can be implemented much faster.

hessnatur strives to make its own user approach even more targeted and to ensure a consistent brand presence across all channels. The company uses diverse functions from SAP Commerce.