dotSource - your digital agencydotSource - your digital agency
← back
  • Home
  • ServicesServices
    • ÜbersichtÜbersichtServices
    • Know HowKnow HowDigital Consulting
    • Remote BusinessRemote BusinessRemote Business
    • E-CommerceE-CommerceE-Commerce
    • Starke MarkenStarke MarkenContent Management
    • DatenmanagementDatenmanagementPIM, MDM & DAM
    • Vertrieb und MarketingVertrieb und MarketingCRM, Sales & Service
    • Marketing AutomationMarketing AutomationMarketing Automation
    • Digitale KampagnenDigitale KampagnenDigital Marketing
    • User-Experience-DesignUser-Experience-DesignUX Design & Usability
    • Brand ExperienceBrand ExperienceBrand Experience
    • IT Cloud ServicesIT Cloud ServicesCloud Services
    • Data-Driven BusinessData-Driven BusinessData-Driven Business with BI & AI
    • Plattform-IntegrationPlattform-IntegrationPlatform Integration
  • SolutionsSolutions
    • Solutions
    • SAP
    • Salesforce
    • Adobe
    • commercetools
    • Magento
    • Shopware
    • Intershop
    • Coveo
    • MuleSoft
    • FirstSpirit
    • Magnolia
    • TYPO3
    • Contentful
    • Bloomreach
    • Frontastic
    • Stibo Systems
    • Contentserv
    • Akeneo
    • CELUM
    • Zoom
    • Microsoft Teams
  • IndustriesIndustries
    • ÜbersichtÜbersichtIndustries
    • AgricultureAgricultureAgriculture
    • Construction BuildingConstruction BuildingConstruction & Building
    • Consumer GoodsConsumer GoodsConsumer Goods
    • IndustryIndustryIndustry
    • PharmacyPharmacyPharmacy
    • Trade FairsTrade FairsTrade Fairs
    • RetailRetailRetail
    • WholesaleWholesaleWholesale
  • AgencyAgency
    • ÜbersichtÜbersichtOverview
    • Management und TeamManagement und TeamManagement and team
    • EinblickeEinblickeInsights
    • Vision und MissionVision und MissionVision and mission
    • PressePressePress
    • Soziale VerantwortungSoziale VerantwortungSocial Responsibility
    • Handelskraft KonferenzHandelskraft KonferenzHandelskraft 2020
    • PartnerPartnerPartners
  • ReferencesReferences
    • ÜbersichtÜbersichtOverview
    • KundenKundenClients
    • Success StoriesSuccess StoriesSuccess Stories
  • Media CentreMedia Centre
    • ÜbersichtÜbersichtÜbersicht Mediathek
    • PublikationenPublikationenPublications
    • Success StoriesSuccess StoriesSuccess Stories
  • Career
  • Handelskraft
  • DE
  • EN

You are here:

  1. Home
  2. Solutions
  3. SAP Hybris Customer Engagement & Commerce

SAP Hybris Customer Engagement & Commerce

With technology from SAP Hybris and the experience of dotSource you’ll be able to create the perfect customer experience on all channels.

  • SAP Hybris Cloud for Customer
  • SAP Hybris Marketing
  • SAP Hybris Commerce

SAP Hybris Commerce is now SAP C/4HANA!

We will gladly support you in:

  • maintaining your existing Hybris solution
  • migrating your solution to the corresponding SAP Cloud solution

Find out more

Harmonise your marketing, sales and service processes perfectly and inspire your customers

Customers have become more demanding. They expect highly relevant and individual information as well as optimal support at all stages of their shopping experience.

At home on their PC or tablet, on the go with their smartphone, on social networks - any time, anywhere. However, if customer information is distributed in different data locations within the company, a customer experience is almost impossible. We know how to prevent this by integrating SAP Hybris solutions for Customer Engagement & Commerce into your business processes. We help you optimise the interaction with your customers via different channels.

We do this by making customer information centrally available for marketing, sales, and services. This will give your business a complete picture of its customers as well as their expectations within the customer journey and allows your company to meet them in real time.

The customer experience does not end with the purchase. Service and support also have a decisive influence on the perfect customer experience. If your company succeeds in optimally accompanying your customers on their journey, you will be rewarded with enthusiastic and loyal customers. In addition to your improved ROI, you will also generate more turnover via your digital channels, lower costs and increase process efficiency.

SAP Hybris Platinum Partner Logo
SAP Hybris Silver Partner Logo

Why Customer Engagement & Commerce with dotSource?

As a digital agency, we specialise in the digitisation of marketing, sales, and service processes. With 12 years of digital business project experience, we'll help you unleash the potential of your software investment and generate a one-of-a-kind digital experience for your clients to give you lasting competitive advantage.

  • SAP Hybris Partner since 2013
  • »Regional Platinum Partner« status
  • 15 projects with SAP Hybris Commerce
  • 50 certified employees
  • Over 100,000 hours of project experience
  • SAP Silver Partner

Customer Engagement & Commerce with SAP: An Overview of the Solutions

SAP Hybris Commerce

More turnover on all digital channels

Learn more

SAP Hybris Marketing

Addressing customers specifically

Learn more

SAP Hybris Cloud for Customer

Optimising customer relations with SAP Hybris Sales Cloud, Service Cloud und Social Engagement Cloud

Learn more

How to benefit from dotSource's SAP Hybris competence

Our SAP experts make the following things possible:

  • Integration of market-leading technology (Gartner Magic Quadrant for Digital Commerce)
  • Perfect omnichannel presence
  • Consistent customer experiences
  • Outstanding digital brand management
  • Optimal customer support from everywhere and at every stage of the purchasing process
  • Efficient interaction between marketing, sales, and services
  • Seamless customer-oriented processes on all channels
  • Personalised customer communication and interaction based on intelligent data collection
  • Improved customer relations
  • Increasing online revenue

Want to learn more? I'm looking forward to hearing from you!

Marcus Wagner

Account Executive

Digital Business

+49 711 2527 6950

m.wagner@dotsource.de

  1. SAP Hybris Customer Engagement & Commerce
  2. SAP Hybris Commerce is now SAP C/4HANA!
  3. Harmonise your marketing, sales and service processes perfectly and inspire your customers
  4. Why Customer Engagement & Commerce with dotSource?
  5. Customer Engagement & Commerce with SAP: An Overview of the Solutions
  6. How to benefit from dotSource's SAP Hybris competence
  7. Contact
bevh Business Partner greybevh Business Partner color
Logo BVDW Trusted AgencyLogo BVDW Trusted Agency
commercetools Partner Logo greycommercetools Partner Logo color
Contentserv Logo greycontentserv Logo
e-Spirit Logo greye-Spirit Logo
Google Partner Logo greyGoogle Partner Logo
IBM Business Partner Logo greyIBM Business Partner Logo
K5 Liga Logo greyK5 Liga Logo color
Magento Logo greyMagento Logo color
Salesforce LogoSalesforce Logo
SAP Hybris grey LogoSAP Hybris blue Logo
shopware Logo greyShopware Logo
Adobe PartnerAdobe Partner
Stibo Systems Logo greyStibo Systems Logo
Typo 3 Logo greyTypo 3 Logo
Magnolia LogoMagnolia Logo
Akeneo LogoAkeneo Logo

More Information

  • System Selection
  • E-Commerce Consulting & Strategy
  • User Experience Design
  • Magento
  • Intershop
  • SAP Hybris Commerce
  • Salesforce Commerce Cloud
  • Salesforce CRM​​​
  • Google AdWords
  • Online Shop Search Engine Optimisation
  • Newsletter & E-Mail Marketing
  • Conversion Optimisation
  • Product Information Management (PIM)
  • Content Management
  • Customer Relationship Management (CRM)
  • E-Commerce Training

More from dotSource

  • Partners
  • Digital Business School
  • Labs
  • Handelskraft

Locations

Head Office Jena

Goethestraße 1

07743 Jena, Germany

T +49 3641 797 9000

F +49 3641 797 9099

office-jena(at)dotsource.com

Office Berlin

Hardenbergstraße 9

10623 Berlin, Germany

T +49 30 220 122 360

office-berlin(at)dotsource.com

Office Leipzig

Hainstraße 1-3

04109 Leipzig, Germany

T +49 3641 9919 1000

office-leipzig(at)dotsource.com

Office Dresden

Theresienstraße 18

01097 Dresden, Germany

T +49 351 7999 9000

office-dresden(at)dotsource.com

Office Stuttgart

Feuerseeplatz 14

70176Stuttgart, Germany

T +49 711 252769 50

office-stuttgart(at)dotsource.com

Contact Form

© 2021 dotSource GmbH - Digital Success right from the start

Follow Us

  • Subscribe to our YouTube Channel
  • Follow us on Twitter
  • Follow us on Instagram
  • Follow us on Xing
  • Follow us on LinkedIn

Page Topics

  • Adobe Marketing Cloud
  • Multichannel Strategy
  • SAP Hybris Customer Engagement & Commerce
  • Mobile Commerce
  • Shop Management
  • Full Service and Entry Level Solutions
  • B2B E-Commerce
  • Fashion & Lifestyle
  • Media & Publishing
  • Digital Transformation
  • commercetools
  • E-Commerce with Microsoft Dynamics

More links

  • Contact
  • Privacy Policy
  • Imprint
  • Terms and Conditions
Contactto Top