What Is Jira?
Atlassian Jira is a project management tool that is used not only to support software development, but also to automate and model business processes. It enables task tracking, facilitates troubleshooting and supports agile methods such as Scrum and Kanban.
What Is Confluence?
Atlassian Confluence is a wiki solution that serves as a central workspace to collect, organise and collaborate on knowledge. It supports cross-team collaboration through dynamic pages and spaces that enable efficient communication and information management.
Atlassian Consulting Session
Your Contact for Further Questions
Benefits of the Atlassian Tools
Increased Efficiency
With Jira, you can optimise both your project management and error tracking and model business processes. Confluence serves as your central knowledge tool.
Integration
Transform the way your teams work on projects with seamless integration between Jira and Confluence.
Transparency
With Jira and Confluence, you can improve the visibility of workflows and information throughout your company.
Collaboration
Facilitate collaboration by sharing documents and information.
Automation
Jira enables you to automate processes, which helps you save time and increases productivity.
Data Consistency
With the Atlassian tools, you can ensure a standardised, correct and up-to-date data structure – from project start to finish.
Features of Jira and Confluence
Both tools support you in working with agile methods such as Scrum and Kanban.
Jira comes with automation features to optimise recurring processes.
Jira offers detailed tracking options for tasks, bugs and processes.
Both tools are designed to deal with growing teams and complex workflows.
Since the tools are integrated seamlessly, it is easier to streamline workflows and reduce context switching.
Dynamic reports and roadmaps in Jira keep all your stakeholders up to date on the status of projects.
Confluence serves as a platform for the creation and organisation of documents and information.
Jira allows you to plan, track and manage your projects, while Confluence serves as a central documentation tool.
With Confluence, your teams can share their knowledge and work together on content.
Implement Your Atlassian Project with Our Services
Project Start
- Definition of project goals and scope
- Selection of suitable Atlassian products based on business requirements
- Creation of an implementation schedule
System Deployment
- Set-up of the server infrastructure or configuration of the cloud environment
- Installation and configuration of Jira and Confluence
- Integration of the system into your existing system landscape
User and Authorisation Management
- Definition of user roles and access rights
- Set-up of user accounts and groups
- Configuration of single sign-on for seamless authentication
Process Configuration
- Modification and automation of ticket templates, workflows and custom fields to model business processes in Jira
- Set-up of project templates in Confluence for documentation and collaboration
Data Migration and Integration
- Integration of Jira and Confluence for streamlined workflows
- Transfer of your existing data to new systems
- Integration with external systems and databases
- Set-up of interfaces for data exchange
Training and Support
- Training courses for users and admins
- Creation of user manuals and documentation
- Set-up of a support and maintenance plan
Quality Assurance and Testing
- System tests to check functionality
- Configuration fine-tuning based on test results
- Compliance with your company’s standards and best practices
Project Completion and Handover
- Finalisation of the system configuration
- Handover to your corporate IT department for further support
- Final documentation and project evaluation
Why dotSource Is Your Atlassian Agency
With our extensive expertise and many years of experience, we support you in the:
- optimisation, modelling and automation of your business processes,
- integration of Atlassian tools with third-party systems,
- smooth operation of your system,
- selection of suitable Atlassian add-ons,
- further training of your employees.
dotSource is your partner when it comes to the implementation and use of Jira, Confluence and other Atlassian tools. Benefit from the in-depth expertise of our certified Atlassian consultants, experienced in delivering projects across a wide range of industries. This puts us in a position to offer you first-class advice on the Atlassian product range.
Atlassian software is primarily used in fields such as agile project management, efficient task management and software development. The tools make it easier for you to implement a ticketing system for your customer relationships and promote long-term knowledge management. We are at your side with our expert Atlassian consulting services. Benefit from our many years of experience with Atlassian products.
FAQ – Frequently Asked Questions About Jira and Confluence
What is the difference between Jira and Confluence?
Jira is Atlassian's project management tool and is optimised for task tracking. The system allows you to monitor tasks, assignments and developments, helping you manage them efficiently. Confluence, by contrast, is a knowledge management system, also known as a wiki solution. In this workspace, employees can collect, share and expand their knowledge together. Both tools are mainly used within companies.
Who are Atlassian tools designed for?
Generally speaking, the systems are suitable for companies of all types and sizes. However, those that work on complex projects and rely heavily on collaboration benefit most from Jira and Confluence.
How secure is my data in Jira and Confluence?
Through high security standards and regular updates, Atlassian ensures that your data is stored securely.
