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  3. User Experience Design Agency
  4. UX Analysis and Conversion Rate Optimisation

UX Analysis and Conversion Rate Optimisation

We identify the vulnerabilities of your platform, develop and test optimisation concepts, and thus help you to improve the user experience and increase conversion rates.

Analyse User Behaviour to Influence Conversion Rates

UX-Audit
Actual Analysis of Your Platform

As part of the UX audit, we analyse your platform for vulnerabilities and barriers. The focus can be individually determined as needed, for example, for mobile use or conversion-critical points in the customer journey. In addition to the guidelines and principles of user-friendly design, we use our domain knowledge and experience, always with a view of your target group and brand in mind.

What You'll Get from Us:
  • Prioritised recommendations for action to optimise the user experience of your platform
  • Concrete solutions for existing barriers
  • Optimisation approaches for UX and conversion rates
UX optimireen durch direktes Nutzerfeedback
Direct User Feedback

Whether evaluating prototypes or responding to your current website, your users' feedback offers valuable potential. At the beginning of the development process, we already involve real users to collect requirements and test prototypes. We also collect feedback during live operation so that we can continuously adapt your platform.

We'll Take Over:
  • Requirements survey by means of guide interviews, focus groups, and contextual inquiry
  • Usability evaluation of prototypes using usability testing
  • Collecting valuable customer opinions with the help of feedback modules
Nutzerverhalten analysieren, UX verbessern
User Behaviour on Your Platform

By analysing user behaviour, UX vulnerabilities for your specific target group can be revealed, providing indications of barriers in the customer journey.

We Offer:
  • Analysis of users’ click and scroll behaviour
  • Critical incident analysis as part of the session analysis
  • Analysis of use of forms, e.g. where the majority of your users break off
UX testen und optimieren
Test and Optimise Under Real Conditions

There are often many ideas for optimisation. The impact of a change on your platform, for example, on the conversion rate, can be found out using A/B testing. Small changes can do a lot and are verifiable without much effort and deployment.

We'll Support You with:
  • The planning, execution, and evaluation of A/B tests and multivariate tests
  • Building a pool of ideas for A/B testing and prioritizing test ideas
  • Training your employees
Is This Exactly What Your Platform Needs?

Our UX professionals would love to help!

Inquire Now

Our References in UX Analysis and Conversion Rate Optimisation

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Further User Experience and Usability Services

User Experience Design (UXD)

We design your platform through a detailed concept to an experienced prototype from the first idea.

Learn More

Brand Experience

We’re happy to look after your brand holistically to design your customers' diverse contact points with your brand.

Learn More

UX-Consulting & Traning

We’re happy to advise you on UX decisions and provide training about various topics, even in the long term.

More Info

  1. Analyse User Behaviour to Influence Conversion Rates
  2. Our References in UX Analysis and Conversion Rate Optimisation
  3. Further User Experience and Usability Services
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